Question 1

How to place my orders?

Accepted Answer

Simple. Choose your preferred item. Then put it in the cart for order.

Question 2

How do I know my order is confirmed?

Accepted Answer

You'll get an email or SMS once your order is confirmed. Got any concerns? Just drop us a line at [desiferiwala@gmail.com](mailto:desiferiwala@gmail.com).

Question 3

How soon will you ship my order?

Accepted Answer

Just place your order and leave the rest of it to us!
We ship your orders within 7-14 days. Delivery time will depend on your location.

Question 4

Does Desi Feriwala ship products outside India?

Accepted Answer

Currently we ship only Pan-India.

Question 5

How do I track my shipment?

Accepted Answer

We will mail you the tracking details and keep you updated about your shipment.

Question 6

What are the shipping costs?

Accepted Answer

We charge a flat rate of ₹50 for shipping on all orders. Simple and straightforward!

Question 7

How will I know if my order is confirmed?

Accepted Answer

Once you've placed your order and completed the payment, we'll send you a confirmation email or SMS. Exciting, right? Keep an eye out for it!

Question 8

What payment methods do you accept?

Accepted Answer

You can pay for your orders using Credit Card, Debit Card, or Net Banking. We've got you covered!

Question 9

Can I cancel my products after an order?

Accepted Answer

We understand  that your purchase is based on your own choice and trust. Therefore, as we ensure gifting you the best in quality, we follow a no-return policy after order confirmation.
Please check the product when it is being handed over to you. Products tampered while shipping cannot be returned or replaced.

FAQ

Frequently asked questions